11:17 am - Monday December 22, 2014

3 Best Hotel/Guest House Accommodation Survey Samples and Templates (Download)

Hotel Guest Survey Sample

We hope you enjoyed your stay with us! To help us better serve you in the future, please take a few minutes to complete our guest satisfaction survey.
Thank you!

Questions prefixed with an * are required

*1. Check-In
Strongly Agree Agree Neutral Disagree Strongly Disagree
My reservation record was accurate.
The check-in process was timely and efficient.
The check-in staff was courteous.
*2. Guest Room
Strongly Agree Agree Neutral Disagree Strongly Disagree
My room was clean and comfortable.
My room was furnished appropriately.
My bed and bedding were comfortable.
*3. Guest Staff
Strongly Agree Agree Neutral Disagree Strongly Disagree
The guest staff was prompt, reliable, and friendly.
The guest staff was knowledgeable and fully answered my questions about the area.
Security was available if needed.
Housekeeping staff was friendly and reliable.
Management was available to solve problems.
*4. Food and Dining
Strongly Agree Agree Neutral Disagree Strongly Disagree
The food and dining staff was courteous.
The food quality was good.
Room service was timely and efficient.
Room service delivered the correct food order.
*5. Amenities
Strongly Agree Agree Neutral Disagree Strongly Disagree
Hotel amenities (pool, hot tub, exercise room) were clean, attractive, and properly equipped.
*6. Check out
Strongly Agree Agree Neutral Disagree Strongly Disagree
The check-out process was timely and efficient.
I received a complete and accurate bill.
*7. Overall how would you rate your experience at our hotel
8. Additional Comments:

Source

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Hotel accommodation survey

 

Hotel accommodation survey

Download the survey!

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Hotel Accommodation in PDF format

 

Hotel Accommodation Survey

Download in PDF format

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